I had a rather humorous email interchange with an ISP sales guy I've been working with for a new branch office. Along with business-class cable internet service, I requested 1 static IP address for the new office. The install date for the service is tomorrow, so I emailed our sales guy this morning to ask if they had allocated the IP address yet:
(IP addresses changed for security purposes)
Hi Ric -
Do you have our static IP address yet? If so, could you please forward it to me?
Simple enough, right?
Here's his response:
Spoke to tech support 555-555-1212. They gave me 2541.243.124. Your dns is 18.104.22.168 and 22.214.171.124
Look odd to you? It should...2541.243.124 is not a valid IP address. I replied:
Ric - I think you missed a "." in that IP address. Could you please clarify?
It's easy enough to miss a "." - I've certainly done it plenty of times.
Spoke to tech support 555-555-1212. They gave me 2541.243.124 is your address. 2541.243.124 is your Static IP Address. Your sub net is 255.255.255.252.
Okay - *now* it's ON:
2541.243.124 is not a vaild IP address. Like the DNS server addresses you gave me, valid IP addresses are "dotted decimal" notation, like xxx.xxx.xxx.xxx. See here for more details:
Please re-check with support and verify the correct address.
Ugh...hopefully he'll learn something from this...